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Customer Service Center

NCC-Cary, North Carolina
1001 Winstead Drive, Suite 500
Cary, NC 27513
Telephone: (800) 791-7901
Fax: (919) 234-2760
Email: customerservice@ipfs.com

ARIZONA

AZP - PHOENIX, ARIZONA
1702 E. HIGHLAND AVE.
SUITE 110
PHOENIX, AZ 85016
Branch: (800) 561-2612
Fax: (602) 494-6990
Customer Service and Payments: (866) 412-1793

CALIFORNIA

CAC - CONCORD, CALIFORNIA
P.O. BOX 5337
CONCORD, CA 94524
Branch: (800) 473-1171
Fax: (800) 765-5355
Customer Service and Payments: (866) 412-1820


CAF - SAN FRANCISCO, CALIFORNIA
49 STEVENSON STREET
SUITE 1275
SAN FRANCISCO, CA 94105
Branch: (877) 687-9826
Fax: (415) 796-6156
Customer Service and Payments: (800) 774-8282


CAL - LOS ANGELES, CALIFORNIA
777 SOUTH FIGUEROA STREET
SUITE 300
LOS ANGELES, CA 90017
Branch: (800) 541-2384
Fax: (213) 457-1915
Customer Service and Payments: (866) 412-1821


CAO - SANTA ANA, CALIFORNIA
3 HUTTON CENTRE DRIVE
SUITE 630
SANTA ANA, CA 92707
Branch: (877) 305-0611
Fax: (714) 481-3230
Customer Service and Payments: (800) 858-4326

COLORADO

COD - LAKEWOOD, COLORADO
12596 W BAYAUD AVE SUITE 120
LAKEWOOD, CO 80228
Branch: (800) 825-3443
Fax: (800) 625-1624
Customer Service and Payments: (866) 412-1823

FLORIDA

FLT - TAMPA, FLORIDA
P.O. BOX 30190
TAMPA, FL 33630-3190
Branch: (800) 767-3724
Fax: (813) 886-3988
Customer Service and Payments: (866) 412-2452

GEORGIA

GAA - ATLANTA, GEORGIA
900 ASHWOOD PARKWAY
SUITE 370
ATLANTA, GA 30338
Branch: (877) 513-9487
Fax: (770) 225-2866
Customer Service and Payments: (800) 584-9969

ILLINOIS

ILC - CHICAGO, ILLINOIS
125 S. WACKER DRIVE SUITE 1650
CHICAGO, IL 60606
Branch: (877) 242-0069
Fax: (877) 242-0685
Customer Service and Payments: (866) 412-2426

KENTUCKY

KYL - LOUISVILLE, KENTUCKY
462 SOUTH 4TH STR, #1700
MEIDINGER TOWER
LOUISVILLE, KY 40202-2509
Branch: (800) 877-3648
Fax: (502) 561-9995
Customer Service and Payments: (866) 412-2429

MARYLAND

MDB - BALTIMORE, MARYLAND
P.O. BOX 17327
BALTIMORE, MD 21297
Branch: (800) 638-1923
Fax: (800) 394-4484
Customer Service and Payments: (866) 412-2560

MASSACHUSETTS

MAW - WORCESTER, MASSACHUSETTS
P.O. BOX 15089
WORCESTER, MA 01615-0089
Branch: (800) 922-8195
Fax: (508) 852-1245
Customer Service and Payments: (866) 412-2431

MISSOURI

KSL - KANSAS CITY, MISSOURI
P.O. BOX 419090
KANSAS CITY, MO 64141-6090
Branch: (800) 877-7848
Fax: (816) 256-2755
Customer Service and Payments: (800) 878-8200


MOK - KANSAS CITY, MISSOURI
301 WEST 11TH ST., 4TH FLOOR
PO BOX 419090
KANSAS CITY, MO 64141-6090
Branch: (800) 255-6316
Fax: (816) 942-0475
Customer Service and Payments: (866) 412-2561

NEW JERSEY

NJN - JERSEY CITY, NEW JERSEY
30 MONTGOMERY STREET
SUITE 1000
JERSEY CITY, NJ 07302
Branch: (877) 803-9252
Fax: (201) 631-5640
Customer Service and Payments: (866) 223-4478

NEW YORK

NYA - ALBANY, NEW YORK
52 CORPORATE CIRCLE, SUITE 202
ALBANY, NY 12203
Branch: (866) 639-1333
Fax: (518) 862-7523
Customer Service and Payments: (866) 412-2563


NYT - AMHERST, NEW YORK
P.O. BOX 700
AMHERST, NY 14226-0700
Branch: (800) 888-3050
Fax: (800) 569-2749
Customer Service and Payments: (800) 277-8878

OKLAHOMA

OKC - OKLAHOMA CITY, OKLAHOMA
P.O. BOX 57500
OKLAHOMA CITY, OK 73157
Branch: (800) 866-1141
Fax: (405) 948-1974
Customer Service and Payments: (866) 412-2565

PENNSYLVANIA

PAP - PHILADELPHIA, PENNSYLVANIA
1760 MARKET STREET
SUITE 401
PHILADELPHIA, PA 19103
Branch: (877) 647-8619
Fax: (215) 553-7878
Customer Service and Payments: (866) 326-8355

PUERTO RICO

PRS - San Juan, Puerto Rico
PO BOX 9777
San Juan, PR 00908-0777
Telephone: (800) 464-1434
Fax: (787) 753-3280

SOUTH CAROLINA

SCC - COLUMBIA, SOUTH CAROLINA
1122 LADY ST. # 940
COLUMBIA, SC 29201
Branch: (800) 217-7927
Fax: (803) 771-8710
Customer Service and Payments: (866) 412-6698

TEXAS

TXA - AUSTIN, TEXAS
5316 HWY 290 W STE 310
AUSTIN, TX 78735
Branch: (800) 444-8815
Fax: (512) 899-8822
Customer Service and Payments: (866) 412-6701


TXH - HOUSTON, TEXAS
2777 ALLEN PARKWAY
SUITE 550
HOUSTON, TX 77019
Branch: (877) 687-9824
Fax: (832) 308-7925
Customer Service and Payments: (800) 247-6129

WASHINGTON

WAB - BOTHELL, WASHINGTON
22102 17TH AVE SE, SUITE 202
BOTHELL, WA 98021
Branch: (800) 888-2750
Fax: (425) 951-7812
Customer Service and Payments: (866) 412-6705


WAS - SPOKANE, WASHINGTON
201 W NORTH RIVER DR STE 301
SPOKANE, WA 99201-2262
Branch: (800) 234-7373
Fax: (509) 327-9547
Customer Service and Payments: (866) 412-6739

Corporate Office

COR-Kansas City, Missouri
1055 Broadway Blvd, Eleventh Floor
Kansas City, MO 64105
Telephone: (800) 838-2350
Fax: (816) 627-0502