Avoid Cancellations, Preserve Policies, and Retain Customers with IPFS
With you in mind, IPFS has developed tools to promote prompt payment and facilitate communication on the status of your insureds’ accounts. We’ll help you retain policies and avoid disruption in coverage due to cancellation.
These strategies are available to help you preserve policies and retain customers:
Impending Cancellation Report
- Seamless communication from IPFS alerting you of non-payment accounts.
- Customizable preferences for receiving impending cancellation alerts.
- Helpful alerts for insureds when their accounts are at risk for non-payment.
Quick and Easy Payment Methods
- Easy-to-use mobile app, IPFS Connect®.
- Multiple ways to pay on ipfs.com.
- Account holds and proxy pay opportunities to avoid payment pitfalls.
IPFS Cancelation Avoidance Tools Offer Proven Results
- Insureds who register with ipfs.com are 4.9x less likely to have a canceled account.
- Insureds who use eForms are 1.6x less likely to have an at-risk account.
- Insureds who opt into text and email alerts are 1.7x less likely to experience policy cancellations.
Have questions? We're happy to help!
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