How It Works
Making a payment takes only a few steps:
Go to ipfs.com and select Make a Payment.
Enter your account number and ZIP code and hit Search to look up the account.
If you have another account to pay, click the Add Account button.
Repeat with as many accounts as needed.
Review the total payment amount.
Select your payment method (ACH or credit card).
Submit your payment and add any additional email addresses for confirmation.
If the system cannot locate a single matching account, or if multiple accounts appear, users will be prompted to sign in to ensure accuracy and security.
What to Expect
Payments can only be submitted for the current amount due. The system does not accept partial, past-due, or duplicate payments.
A Reflection of Our Commitment to Service
Since 1977, we’ve been committed to delivering exceptional experiences through innovation, reliability, and care. Our goal is to anticipate client needs and provide tools that simplify daily operations while maintaining the highest level of security and service.
The new Make a Payment feature is one more way we are helping you save time, improve payment collection, and provide a seamless experience for your insureds.
Why This Matters
At IPFS, we are always looking for new ways to make business easier for our clients and the insured customers they serve. The Make a Payment feature was created to provide more flexibility, eliminate common barriers, and ensure payments are processed efficiently.
This helps:
Quick and Simple Payments
Insureds can complete transactions in seconds without signing in.
Secure Processing
All payments are handled through IPFS’s trusted platform.
Improved Experiences
A more streamlined process helps strengthen relationships with clients and insureds.
FAQs
What types of payments are supported?
Make a Payment supports installment payments only. Down payment and pay-in-full transactions will continue through the standard payment process.
Do I need to log in to use Make a Payment?
No. Payments can be submitted without logging in or using a Web Access Code.
How are fees applied?
A technology fee is applied per account included in the transaction. Each fee will be added and the total Technology Fee will be displayed at the time of payment.
Can I make a payment for someone else?
Yes. Payments can be submitted on behalf of a policyholder using the account number and Zip code.