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New Password Requirements at IPFS

What you need to know before you change your password.

What's Changing

To help protect your account and personal information, IPFS is updating password requirements across all platforms.

These updates apply to all users and will be introduced in phases. When it's your turn, you'll be prompted to update your password when you log in.

You don't need to do anything until you see that prompt.

New Password Requirements

When prompted, your new password must meet the following requirements:

At Least 15 Characters

Includes Uppercase and Lowercase Letters

Includes at Least One Number

Includes at Least One Special Character

Cannot Reuse Any of Your Previous Five Passwords

Cannot Include Common or Company-Related Terms (Admin, Finance, Imperial, Insurance, IPFS, P@ss)

These standards align with modern security best practices and help keep your account protected.

What's Changing

To help protect your account and personal information, IPFS is updating password requirements across all platforms.

These updates apply to all users and will be introduced in phases. When it's your turn, you'll be prompted to update your password when you log in.

You don't need to do anything until you see that prompt.

New Password Requirements

When prompted, your new password must meet the following requirements:

At Least 15 Characters

Includes Uppercase and Lowercase Letters

Includes at Least One Number

Includes at Least One Special Character

Cannot Reuse Any of Your Previous Five Passwords

Cannot Include Common or Company-Related Terms (Admin, Finance, Imperial, Insurance, IPFS, P@ss)

These standards align with modern security best practices and help keep your account protected.

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What This Means for You

  • You will be prompted to reset your password at login when your update window begins.
  • The process typically takes one to two minutes.
  • You won't lose access to your account.
  • No changes will happen without an on-screen prompt. 

If you are not prompted, there is nothing you need to do. 

Why IPFS is Making This Change

Stronger passwords help protect your data and ensure IPFS continues to meet evolving security standards. This update is part of our ongoing commitment to safeguarding client information and maintaining a secure platform you can trust.

Quick Reminder:

No action is required until IPFS prompts you to update your password at login.

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Helpful Tips Before Your Reset

A little prep can make your reset even easier:

 

Locate Your Username Now

You'll need it during your password update. Your username can be found in your Account Profile.

Be Mindful of Saved Login Settings

Some browsers auto-fill email addresses into the username field. Double-check that your username is entered correctly.

Wait for the Prompt

Please do not change your password until IPFS asks you to do so at login.